Privacy Policy

Introduction

Ohio LED Wall ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your information in connection with our website (ohioledwall.com) and our LED wall rental services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We collect information in the following ways:

Contact Form & Inquiry Data

• Name, email address, and phone number
• Message content and event inquiry details
• Collected when you contact us via our website

Booking Information

• Full name, contact information, and billing address
• Event date, location, and venue type (indoor/outdoor)
• Equipment specifications and rental duration
• Payment information (processed securely by third-party payment processor)

Website Usage Information

• IP address and browser type
• Pages visited and time spent on site
• Referrer information
• Collected via functional cookies and analytics

How We Use Your Information

We use the information we collect for the following purposes:

• Process Bookings: To confirm your rental, schedule delivery, and coordinate setup
• Communicate with You: To respond to inquiries, send booking confirmations, and provide customer support
• Improve Services: To understand customer needs and enhance our offerings
• Payment Processing: To securely process rental payments and invoices
• Comply with Law: To meet legal obligations and resolve disputes

Booking Data & Event Information

When you book an LED wall rental, we collect and retain the following data:

• Event date, location, and venue specifications
• Power supply requirements and technical specifications
• Client contact person and on-site contact information
• Special requests and event notes

This information is used exclusively to fulfill your rental agreement and is retained for the duration of your booking plus up to 2 years for warranty and dispute resolution purposes.

Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may disclose your information only in the following circumstances:

• Payment Processor: Payment information is shared with our PCI-compliant payment processor to process rental payments
• Legal Requirement: If required by law, court order, or to protect our legal rights
• Service Providers: Trusted partners who assist in delivering our services (e.g., logistics for delivery/setup)

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for data transmission.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies

Our website uses minimal, functional cookies to:

• Remember your preferences and booking selections
• Analyze basic website traffic patterns
• Maintain login sessions for account access

We do not use tracking cookies for marketing or profiling purposes. You can disable cookies in your browser settings, though this may limit some website functionality.

Your Privacy Rights

You have the right to:

• Access your personal information that we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications

To exercise these rights, contact us at [email protected] or call (216) 233-8544.

Children's Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it promptly. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website, with the "Last updated" date reflecting the revision. Your continued use of our website and services following the posting of changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Ohio LED Wall
(A service of Hi-Tech Security Solutions LLC)
Email: [email protected]
Phone: (216) 233-8544
Location: Northeast Ohio
Governing Law: State of Ohio, Cuyahoga County